One of the core values at Vencomatic Group BV is respect for the individual.
This is the basis on which you deal with us as a relation, customer, visitor to our websites, visitor to events organised by Vencomatic Group BV, visitor to our company premises, job applicant, or as a reliable business partner/supplier who provides services to us to help us offer sustainable solutions.
We strive to treat and protect your personal data with the same respect and integrity as we would our own. Sometimes we use reliable business partners to help us deliver our products and services; in those cases we will share your data with these partners, but will ensure that they treat your data with the same respect and integrity.
The purpose of this Privacy Statement is to inform you what personal data we may process, why we do so and how we ensure that your rights and privacy are protected. If you have any questions or concerns about this, you can always reach us by email at email@example.com or you can contact your Vencomatic Group BV representative.
Who is this Privacy Statement intended for?
This Privacy Statement applies to all associates and suppliers of Vencomatic Group BV and customers who purchase services and/or products from us, for example if you buy a Vencomatic Group BV product or use our apps. It is also intended for job applicants.
This Privacy Statement also applies to former relations, as long as we still have data from you.
Who is responsible for processing your data?
When we speak of Vencomatic Group BV in this Privacy Statement, we mean the group companies that process personal data in accordance with this Privacy Statement. This is:
- Vencomatic Group BV
What grounds do we use for processing?
To be able to process personal data, we must be able to rely on one of the legal grounds provided by law. We rely on the following legal grounds:
- Necessary for the execution of the agreement - for example, for the delivery of products or whether or not to enter into or execute a (employment) agreement.
- Execution of a legal obligation - such as, for example, the sharing of data with the tax authorities.
- Legitimate interest - such as for example
* The sale and delivery of products and services of Vencomatic Group BV.
* Improving the quality of our products and services.
* Informing about the use of our products and services.
* Preventing fraud.
- Consent - for example:
* To be able to send you personal offers based on the data that Vencomatic Group BV has from you.
* To be able to use location data for our mobile app Meggsius Gregg.
* Note: you have the right to withdraw your consent at any time.
What personal data do we process?
We have your contact details, information about services/products you have ordered.
We have contact details in order to charge you for purchased products and/or services or in order to make payments to you.
If you use our (support) services, such as the Meggsius system, this use generates data in our network such as location data, production data, etc.
When you visit our office locations or make use of our websites, in some cases we store your (personal) data in audiovisual form, such as surveillance images or recordings of telephone conversations with our customer service and foreign service.
Special personal data
We do not record special personal data relating to your health, criminal matters, ethnicity, religious or political opinions, except when absolutely necessary for legal obligations or criminal investigations.
Overview of main processing operations
Below, you will find a general overview, in which you will find the most important data processing by Vencomatic Group BV.
a. To be able to enter into a relationship with you. If you are a customer or when you want to purchase a new product or service or when you apply for a job with us, we need personal data.
b. The sale and delivery of Vencomatic Group BV products and services. When you purchase a Vencomatic Group BV product or service, we want to serve you well. To this end, we process personal data. We use your data to conclude and execute agreements with you in this regard and to provide the service you can expect from us.
c. Invoicing. We use personal data to receive payment from you as a customer or to make payments to you as a supplier. If you are a customer of ours, we prepare
invoices based on your information.
d. Marketing. We use your data to communicate with you by e-mail, text message, post and telemarketing about our (new) products and services which may be of interest to you.
e. To comply with legal obligations. We are sometimes obliged on the basis of certain (international) laws and regulations, we may be obliged to provide information about you to a government agency or regulatory authority.
f. Archival purposes. We may still retain the data for archival purposes. This means that they will only be used in case of legal proceedings or for historical, statistical or scientific purposes.
g. Website. We collect data (cookies) when you visit our website and use certain
functions on it.
h. Repair and maintenance. We provide repair and maintenance services for systems.
i. Meggsius Software. The data collected may include GEO location data.
j. Training & Education. We provide training and education. We use your data to
conclude and execute agreements with you in this regard. In some cases we also pass on your data and/or the data of the trainees to certification and government
Meggsius software system
The Meggsius software products assist poultry farmers and breeders in the management and handling of eggs and egg flows.
Some of the modules include:
- Meggsius Count for counting the eggs.
- The control system Meggsius Control.
- Meggsius Detect for the detection of egg leaks.
- Meggsius Select for automatic egg inspection and grading.
- Meggsius Gregg for measurements at machine crossings.
The Meggsius software modules can use GEO location data for better data analysis of the measurements.
Does Vencomatic Group BV share my data with third parties and why?
In order to deliver the best products and services, we use our international organisation and a worldwide network of trusted partners. That is why it is possible that we store all or part of your data at (or share with) Vencomatic Group BV units or with trusted business partners who assist us.
a) Vencomatic Group BV parts.
We exchange data within the Vencomatic Group BV units for reasons relating to centralised operations, laws and regulations or reporting and/or the sale of products and services for other Vencomatic Group BV units.
b) Government bodies.
In order to comply with (local) laws and regulations, we may pass on data to the relevant authorities, for example to counter terrorism or prevent money laundering.
In certain cases, we are required by law to share your data with external parties, including:
- Government agencies, regulators and supervisors, such as the tax authorities.
- Judicial authorities such as the police, prosecutors and courts.
- Lawyers, for example in case of bankruptcy or for the collection of our invoices and company auditors.
c) Service providers who work for Vencomatic Group BV.
Sometimes we use other companies to help us provide our services. These companies sometimes need access to your data to be able to carry out the work on our behalf. These companies sometimes need access to your data to be able to perform the work on our behalf, but may not disclose this data or use it for other purposes.
Service providers support us in areas such as:
- Making and processing payments;
- Debt collection;
- ICT management and hosting of web environments;
- The design and maintenance of internet tools and web applications;
- Marketing activities, events or communication with relations;
- Preparation of reports and statistics;
- Placement of advertisements in apps, on websites and on social media;
- Delivery of products.
In those cases where we share your data within Vencomatic Group BV units or with our business partners, we ensure that they only have access to (personal) data necessary for their specific work and that they treat your data with the same respect and integrity as we do. We also enter into so-called processor's agreements for this purpose, particularly with a view to protecting your interests.
When we share your personal data internally or with third parties in other countries, we always put in place appropriate safeguards to protect this data. We will never sell your data to third parties.
Where is my data processed?
Vencomatic Group BV is an international company that is active in several countries. In order to provide the best products and services, we use our international organisation and a worldwide network of trusted partners. Therefore, from time to time, we may choose to transfer all or part of your data, both inside and outside of your data, both within and outside the European Union. In doing so, we will always comply with existing regulations and ensure that your data is handled in a secure manner. When your data is transferred to countries outside the EU, this is done in accordance with adequate security provisions and regulations.
How long will my data be kept?
We keep personal data as long as it is necessary for the purpose for which we have collected it and for which it is being processed. After that they are in principle deleted as soon as possible, unless there is a legal obligation to keep certain data for a longer period. In the case of job applicants, we will retain data for a maximum of four weeks after filling the vacancy in question, unless the applicant gives us permission to keep their data in our portfolio for a maximum of 1 year in order to fill future or other vacancies, after which time it will be deleted.
How is my data protected?
We are committed to protecting your personal data and we will take all appropriate technical and organisational security measures to adequately protect the personal data we process against accidental or unlawful manipulation, loss, destruction or access.
Depending on the development of available security products and services, we continuously improve our security measures.
What are my rights?
Right of access
You can request, free of charge, an extract that allows you to see what personal data we process about you. It will be sent to the address registered in our systems.
You can also choose to collect it - after identification - at a Vencomatic Group BV section upon identification.
Right of rectification
You have the right to update your data or have it updated.
Right of removal
In the following cases, you can have your personal data removed with immediate effect:
- When the data is no longer needed for the purpose for which it was collected;
- When the processing is based solely on your consent and you withdraw your consent.
- When you withdraw your application, for example;
- When it is legally required to delete the data;
- If there is any unlawful processing;
- If you have justifiably objected to the processing of your data.
Right to object
You have the right to object at any time to the processing of your personal data for direct marketing purposes. This is an absolute right, so as soon as you object, we will stop further use of your data for direct marketing.
You also have the right to object to the processing of your data for legitimate interests. If you object, you must specify in detail what you object to and why.
We must then provide convincing legitimate reasons for the processing which override your interests, rights and freedoms or show that we are processing the data for the establishment, asserting or denying legal claims.
Right to restriction of processing
You have the right to request a temporary restriction on the processing of your data. This is possible in the following cases:
- When you believe that your data is incorrect and you have requested us to correct it. While we are validating your data, you can ask us to limit the processing of your data;
- When the data is being processed unlawfully and you do not want your data to be deleted, but instead you request that the use of your data is restricted;
- When you need your data in order to establish, enforce or verify legal claims, even
if we no longer need to process your data;
- When you have objected to the processing.
Right of data portability
You have the right to request the data, which you have provided to us yourself or which we have obtained from you by automated means (e.g. location data), to be used elsewhere. This right only applies if our processing of your data is based on the legal grounds, that you have granted us permission to process this data. Or if you have entered into a contract with us.
We will comply with the above requests unless we have a compelling legitimate interest in not deleting the data, which outweighs your privacy interest. If we have deleted the data, for technical reasons we may not be able to immediately remove all copies of the data from our systems and back-up systems. We may refuse to comply with the above requests if they are made unreasonably often, involve unreasonable technical effort or have an unreasonable technical impact on our systems or jeopardise the privacy of others.
You may make the aforementioned requests or raise the aforementioned objection by sending a letter, stating your name, address, telephone number and a copy of a valid identification document to our e-mail address: firstname.lastname@example.org
Please remember to make your identification number unreadable on your copy of the ID card and to cover the passport photo before sending it. You will receive a reply within 4 weeks.
Are there any consequences if I do not provide my personal data?
Failure to provide personal data, which we process on the basis of a contractual and/or legal obligation, may result in us not being able to provide our services and products, or to provide them in full.
How do I contact Vencomatic Group BV?
If you think that your data has been processed in violation of current regulations, we ask you to report this as soon as possible. You can always contact our Compliance department or make an appointment with your Vencomatic Group BV representative.
The Compliance department can be reached as follows:
Phone: +31 497 517 380
5521 DW Eersel
Of course we are happy to help if you have complaints about the processing of your data. If you suspect that Vencomatic Group BV does not comply with the legislation, please inform us immediately. Should you nevertheless have a complaint about our use of your data, you also have the right, under the privacy legislation, to lodge a complaint with the data protection authority in your country.
This Privacy Statement may be amended to reflect changes in laws and regulations and/or in the way we process personal data. The most recent version is available on our website.